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4 months agoProbably the companies themselves. I work remotely, and our company provides software phones to remote workers as needed. 99% of the time I don’t need one, but there have been a few times where I’ve needed one for various reasons. So I have one temporarily set up for myself, usually for just a few days. Just about every time I have done that I get random voicemails from frustrated customers who are trying anything to just reach a human.
I’d be surprised if that worked these days. They do much more than just a cursory check whenever we go. And they also now scan your membership when you enter, and your photo pops up on their tablets. I’d be curious what would happen if the photo didn’t match…