It’s funny, because I didn’t consciously intend to hang up on her, it was very much a reflexive action. But moments later I realized I had missed the perfect opportunity to say “I’d like to see you try”

My first call center job, my first year, someone threatened to kill me. 23 years ago, I still remember it. I answered the call, didn’t even get the first word of my greeting out, and this woman was screaming, “don’t hang up on me, you better not hang up on me, the last three people hung up on me, if you hang up on me I will come through the phone and KILL YOU!”

I hung up on her.