Name and shame the brand!

Be thankful you have a button and don’t need to navigate through 3 levels of touchscreen menus to get to the option.

There are public utilities in the US. And yes, they offer better service and lower costs than the competing private utilities.

I didn’t know about the benefits until I moved somewhere served by them. I think we would have more of them if people could see the benefits, but unfortunately the utilities you have access to are limited by where you live.