

I ordered a laptop from BB for an executive at work, they tried delivering it on a Saturday and texted me about it, offered to deliver elsewhere instead, so I’m like, sure bring it to my house. Then when they get there, it’s a third party delivery service (not Doordash but like it) - woman and her boyfriend - hat out looking for a tip. Umm I didn’t ASK for some weird tip-based delivery service, I thought they were UPSing that shit. I can’t put tips on my corporate card, for laptop delivery fees?! So I looked like the asshole after they booked it across town. Haven’t ordered from Best Buy again, what a terrible customer experience.
That’s a problem for marketing.